Refunds & Returns

 At Bella Bela Aesthetics, we want you to be fully satisfied with your purchase. If you are not, please review our return policy below:

Eligibility for Returns

• Returns are accepted for unused, unopened products within 14 days of purchase.
• Products must be in their original packaging to qualify for a return.

Non-Returnable Items

• Due to hygiene concerns, we cannot accept returns on opened or used skincare products.
• Gift cards and promotional items are also non-returnable.

How to Initiate a Return

To begin the return process, please contact us at 857-800-3597. We will provide instructions to guide you through the process.

Refund Process

Once we receive and inspect your returned product, we will notify you of the status. If the return is approved, your refund will be processed within 7-10 business days and applied to your original payment method.

Return Shipping

• Customers are responsible for return shipping costs, except in cases where the product was damaged or incorrect upon arrival.
• We recommend using a trackable shipping method to ensure safe delivery.

Exchanges

We only offer exchanges for defective or damaged items. Please contact us at 857-800-3597 for further instructions if you need to exchange a product.

We appreciate your business and look forward to serving you!